The Civil Aviation Authority (CAA) revealed a six-month performance evaluation of domestic airlines, including Pakistan International Airlines (PIA).
As per the CAA’s report spanning from July to December 2023, Pakistan International Airlines (PIA) secured the fourth spot in rankings, with a departure and arrival ratio of 89.32 percent, indicating potential for further improvement in operational efficiency.
Leading the list is Fly Jinnah, boasting an impressive on-time performance rate of 98.37 percent. A distant second is Air Blue, securing the second position with a commendable 90.62 percent punctuality rating. Serene Air clinched the third spot with an 89.86 percent punctuality record.
However, AirSial, previously occupying the fourth position, slipped to fifth place in the latest rankings with a punctuality rating of 80.77 percent.
The CAA report emphasized that no Pakistani airline achieved a perfect 100 percent punctuality rate for departures and arrivals during the specified timeframe.
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Well, it's my personal opinion of about PIA. PIA can be in ranking position 01. If the serving staff taking sincere interest on their Job but sorry to say that none of them they are sincere with their Job. Secondly the attitude towards their passengers is very unavoidable. They don't treat their passengers in a well manner. They treat only HIFI personality only not each and every every passengers holding PIA documents, which is very unfair. Dress discrimination is 90% involved in PIA customer handling. Otherwise PIA can the rank of 01.
This is based on only one criteria..therefore irrelevant..