Cheetay- Making Lives Easier or Difficult?

Cheetay is one of the largest and fastest-growing technology companies in Pakistan. The indigenous venture started in Lahore but now has expanded to 10 cities across Pakistan including Karachi, Islamabad, Rawalpindi, Peshawar, Sialkot, Gujrat, Bahawalpur, Faisalabad, and Multan. Cheetay as a delivery service brings convenience to people by delivering food, grocery, and pharma to any desired location. You can choose from the best Pakistani food restaurants and have it delivered within 30 minutes. In addition to that, you can shop for groceries or other household items from this online store and can have medicines delivered to your doorstep. In conclusion, within the comfort of your house, you can have anything and everything at any time.

The company’s vision is to be a revolution for the tech industry of Pakistan. Cheetay is tackling unemployment by creating countless employment opportunities in the country. They also make contributions to areas such as female empowerment, environment protection, the digitization of the economy, and local SME business enhancement. Government can also use this delivery service to provide food facilities to needy people. The energetic fleet of riders is always ready to engage and provide their services for such tasks.

COVID-19 Pandemic

In the unprecedented times of the COVID-19 pandemic, it is a precautionary measure to avoid crowded places. Thus, Cheetay was designed to limit customer exposure to crowded places with its finest and hygienic contactless delivery service. Rider follows strict SOPs, maintaining 6 feet distance while in grocery shops and keeping his hands sanitized at all times. Cheetay is quick to adopt new technology and trends, keeping itself updated.

Cheetay Services

The company continues to expand its business bringing services of delivering tiffin, dairy, and errands in addition to the other services. The grocery delivery service is not only convenient to the customers but also helps by providing a platform to local vendors who don’t have an approach to online sales.

It has partnered with local supermarkets, kiryana stores, and other local vendors enabling them to bring fresh produce of fruits, vegetables, along with basic household items and, electronics to customers within 30 minutes with no order size limitation. Chase Up, Freshly, Zenith, Al Fatah, Punjab Cash, and Carry are some of the famous brands to become part of this platform. Cheetay helped them to digitize their businesses. The application is user-friendly and up-to-date with the latest technology.

Cheetay as a Delivery Service

The Food category on the app displays all the restaurants along with the available deals. Many people are happy with the food delivery service. You can choose from a wide variety of Pakistani foods to choose from and get them delivered to your place in just a short time.

The Tiffin category consists of home-based foods. They are an ideal option for lunch or a snack and you can select a weekly basis plan or per day plan. The choice is yours entirely.

The third category is Grocery. You can choose to shop from different places of your preference. The delivery time of 30 minutes is ideal when you are busy working or running late or are too lazy to leave the comfort for your place.

In Pharma, all the pharmacies closer to your place is displayed on the application interface. Medicines along with hand sanitizers and masks are available.

The last category is Errands. You just have to enter the pickup and dropoff location and let the rest be handled by Cheetay. The rider will pick up the parcel and drop it off at the specified location.

Cheetay always has some great deals and discounts to offer. They are always coming up with new gifts and rewards to keep the customers engaged. It is a pity to not avail of these offers.

Payment Method

Like every other app, Cheetay has two options for payment. After placing the order, you can either pay through online payment methods or you can go for cash on delivery. There are no extra delivery charges.

Reviews

Cheetay is a company that has taken over our mundane and tedious tasks making our lives easier. In times of COVID-19, Cheetay has been helpful.

Whereas people with complaints outnumber those without. Cheetay as a delivery service has been facing a setback with its app. Even with its easy-to-use application, people are not happy. The common complaint by the users is that the customer help service is not helping.

1. Poor Customer Service

People are quite stressed out about the poor customer service. They are not getting any response to their complaints. People receive automated responses which just adds to the frustration.

2. Slow Delivery Time

Cheetay delivery service is not meeting the 30 minute delivery time as they promised. The reviews state that initially, the service is timed for 30 minutes but then delivery time automatically increases causing the delivery to be late.

3. Poor Quality Products

Late delivery is acceptable as long as the purchased items are of good quality. But people have been receiving poor quality items and incomplete orders.

All in all, people are not happy with Cheetay delivery services. But keeping their record in mind we can safely say that Cheetay is continuously striving to meet the needs of the customers.