Recently there was a raid on the Dunkin Donuts’ Karachi factory in SITE industrial area. The raid was conducted by the Sindh Food Authority (SFA). Upon further investigation, authorities found that DD Karachi was not maintaining the required Food Safety Regulations.
The factory was sealed on the spot and a fine of Rs. 250,000 was imposed on Dunkin Donuts Karachi. The decision was based on their usage of expired products such as bunties, chocolates and other sub-standard ingredients in the factory.
Traces of rodent feces were also discovered on the site. SFA Operations Director Imtiaz Abro discarded the substandard food items and issued a fine.
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Dunkin Donuts responds
Following the incident, Dunkin Donuts issued a statement on Facebook. According to them, the Karachi franchisee of Dunkin Donuts is an independent entity. It has nothing to do with their franchise in Islamabad and Karachi.
https://www.facebook.com/dunkindonuts.pk/posts/10158176872383086
A majority of the people were shocked and confused with the above-mentioned statement. They didn’t understand how they could be different, and not the one and the same.
Apparently Sindh Food authority has sealed production facility of Dunkin Donuts in Karachi & now DD is putting up status that they're only operating in Lahore & Islamabad while Karachi DD is a separate entity. Matlab ye chal kiya raha hai? pic.twitter.com/5QlsNvjnqu
— Hina Safdar (@hinasafi) March 9, 2020
How does this work then? DD here wasn't actually DD?
— Hina Safdar (@hinasafi) March 9, 2020
https://twitter.com/apkar1zwan/status/1237123223667515395
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What does it mean?
As per available details. DD Karachi is a separate entity as it had an independent license agreement with Dunkin Donuts USA.
The other branches of DD in other cities, namely Islamabad, Lahore and Peshawar, are licensed by another company, which also has their own agreement with DD USA.
Both the franchises are independent of each other. However, they’re required to follow the required food safety rules as set by the provincial food safety authorities.
Having anything to add to our story about Dunkin Donuts Karachi? Let us know!
This is absurd statement from DD. Let’s not be fooled again by DD
It is possible that owners of similar brand franchise are different companies run by different people. People in Pakisran don’t know how the business is run by American companies. They can award license for their to different individuals in different cities. The owner of Dunkin Donut in Karachi has violated terms of his agreement with Dunkin Donuts parent company in America. We should complain to the parent company and they will promptly cancel franchise contract with these dirty people in Karachi.