PTA Removes CNIC Copy Condition for SIM Data Correction

Pakistan Telecommunication Authority (PTA), in order to facilitate mobile users, has removed the condition of providing CNIC copy by the consumers seeking correction in their SIM data.

According to the PTA, presently, extensive monitoring of the SIM Information System — 668 is being carried out after its successful deployment throughout the country.

In view of difficulties faced by consumers of far flung areas in approaching Customer Services Centres (CSCs), designated franchises of each mobile company were permitted to only receive complaints pertaining to ‘668’ and forward the same to the company concerned for correction/deletion/regularisation of SIM data, as the case may be.

However, in order to facilitate both CSCs/franchises and consumers to handle and process maximum number of complaints in a short span of time, the condition of providing copy of CNIC by the consumers has been removed. Consumers are now required to fill the undertaking form prior to which they have to show their original CNIC to the representative of CSC/franchisee.

Irregular SIMs registered against complainant CNIC shall then be immediately removed from his/her name.

Furthermore, with a view to facilitating mobile companies to cope with the rush at Customer Services Centres/franchises and to effectively handle and resolve the complaints pertaining to the SIM Information System, an optional permission to mobile operators is being given to allow online facility to correct the customers antecedents and get the SIMs registered in their names through the procedure of ‘Activation of SIMs After Verification 789’ by calling the helpline of respective mobile company.

However, this facility is only meant/valid for those SIMs on which at least one warning SMS for correction of antecedents has been received, whereas all other users would visit CSC personally for correction of data.

Via The News

  • Haris Yousaf

    this is very good ………………………….

  • Muhammad Ali

    now its good…

  • Nadeem Ahmed

    pathetic system they own !
    i requested ufone to turn off the 3rd number issued under my name on 27th of oct 09 and when i chked today with pta website as well as 668 option then i got an astonishing news that my WARID connections are showing ZERO under my nic and still ufone showing 3 sime are issued !!!!
    now i send mnp to 667 from warid and got the info tht this warid sim is still in my nic !!
    what the hell is this ??
    totally illeterate ppl are there to manage such a sensitive data .

  • Rajal 786

    Mairay khial may aisa 45 din kay baad mumkin hay

  • Ali

    I have a mobilink Jazz sim from ages, and I am permanently moved to UK since 2005. I used to came here oftenly and turn my Jazz number on. But this time when I come to Pak I used to send text on 665 and ame to know that 12 sims are registered on my CNIC. It was really a great shock for me that totally pissed me off. I’m afraid that people might misuse the numbers they had purchased on my name and it create complications for me to come back Pakistan in future. I turn off all the numbers except the permanent and moved back to UK.
    Can you guyz tell me is there any website where I can put my CNIC so I can check that I am clear from this fraud. Disappointed-12 sims registered.

  • sikandar

    how can i get my own sim data plz tell me….


  • Guest

    Asalamo Alaikum Sir today i send sms on 668 and know 5 sim registred on my CNIC i use only one what i do to removed extra sims ? plz tell am wa8ng thnx

  • suma

    Asalamo Alaikum Sir today i send sms on 668 and know 5 sim registred on my CNIC i use only one what i do to removed extra sims ? plz tell am wa8ng thnx [email protected]

  • mustafa

    mere nam pe 3 zong number he me to 1 bhe istamal nhi karta

  • mustafa

    ose band karne ka kea tareka kar he our kon kon se number chal rahee he me dekhna chahta ho

  • Muhammad Nauman

    Mein ny apny naam 2 sim block karwai hai lekin wo abi b likha aa raha hai k CNIC pr yei sims b register hain to wo kesy khatam karyn gy????