There are times when you call on customer support people and they tell you various tweaks to get around the problem. Using Wateen, you usually come across problems of front page not opening or prepaid page not opening. So, here are the various little things that customer support guys normally share.
- Delete temporary files
- Clear Browsing History
- Enable Java Scripts
- New Login Page can be found at http://selfcare.wateen.net or http://10.16.128.199
- Alternate Address for prepaid portal is http://10.16.2.19
- Alternate Address for selfcare portal is http://220.127.116.11
- Alternate Address for Internet Login page is http://10.16.6.16
If you follow above mentioned steps, and then login – there are good chances that you will be able to browse now. And for the rest of the queries, try 111-365-111. By the way, I found Wateen Customer Support extremely good to interact with.