Mobilink has managed to get its network back online, at least partially, after a fire broke out and damaged its main switching center in Islamabad yesterday evening.
In a communication with ProPakistani, Mr. Omar Manzoor, Director public relations at Mobilink, confirmed of the fire eruption in the company’s MSC in Islamabad, causing a major network outage, primarily in north region from 5 PM last evening to 5 AM this morning.
According to Mr. Omar, there was no loss of life and fire was controlled in early hours that mainly damaged the building.
From sources, we have learned that fire broke out in power room and damaged major portion of it. Due to early containment, telecom equipment remained safe with no notable harm to it.
He confirmed that network is back, partially, while the complete restoration and network normalization may take another two hours from now (its 12:30 PM at the time of filing of this report).
When asked about any estimates on monetary loss, Mr. Manzoor said that any evaluations are yet to happen. “Right now, company’s foremost priority is to get the network back’, he added.
Update (5:30 PM)
We just got following statement from Mobilink, which claims that network is fully restored.
Mobilink confirms the complete restoration of all services including voice, SMS and data connectivity that were affected due to a fire incident yesterday.
“All services have been restored and our customers should not be experiencing any difficulty in getting through to their loved ones. We sincerely regret any inconvenience caused to our valued customers,” said Omar Manzur, Director Public Relations, Mobilink.
Any customers continuing to experience difficulty may call our helpline 111 from their mobile or 111-300-300 from a landline.