After Telenor and Mobilink, it’s Ufone turn now, to increase the helpline charges. Following notice appeared in Dailies today, according to which:
After July 15th,
- all calls made to helpline will be charged at Rs. 1 plus tax
- If you listen to IVR and disconnect, then no extra charges will apply
- If you opt to talk with customer care representative, then addition Rs. 1 plus tax will be deducted.
So, after July 15th, you will have to pay Rs. 2.39 (including tax), if you want to get help or to register a complaint.
As always and like everyone, Ufone is saying that this increase in helpline charges is to provide premium support to customers.