ISPs Reluctant to Expand Despite Funding

Broadband_Rural_PakistanTelecom operators in Pakistan are reluctant to explore new regions/cities to stretch their coverage and services, despite funding option available through Universal Service Fund.

This is partially true for both telephony (mainly wireless) and broadband service providers, however, broadband operators need to give this issue the greater attention.

Cellular coverage in country is reasonable, though there is room available but most parts of the country are covered with one cellular operator at least. But when it comes to broadband services, it is apparent that there is lot to be done – there is a whole rural uncovered in terms of broadband.

After several off the record interviews with various industry tops, I can confidently say that operators want to capitalize their current infrastructure by focusing on current customers instead of expanding their coverage to new potential consumers, especially in less inhabitant areas.

Due to economic down turn and limited resources this attitude seems very natural. There is a clear reason for not expanding: cost involved for the infrastructure and then the running expanses are too frightening for them to get into new cities.

However, it becomes incomprehensible when these broadband operators back off even when there is an option of funding available to them through USF.

Just in case if you don’t know, USF provides subsidy to telecom operators for lying down their network in far-flung, un-served or underserved regions of the country.

This funding includes initial cost for equipment and then declining OPEX (operating expense) for a certain period (three years usually) until these operators become sustainable.

But as I said above, all cellular operators (except Telenor) and broadband operators don’t want to get involved in such projects, which is causing them the potential revenue loss plus a huge population of country remains deprived of the telecom services.

Let’s take an example of this broadband operator; it’s CEO told me that they find only few cities viable for doing business. He said that their decision for expanding coverage is based on various factors, most important of which is return on investment. He was clueless when I asked him the reason for not going with USF’s funding for expansion.

With increasing saturation level, broadband operators (especially the wireless broadband operators) must consider this option of getting funds from USF to penetrate in new areas. And just as a warning: this funding option won’t last for ever. So they need to hurry.

In fact we do have an example of PTCL, which has won around 50 percent of broadband projects launched by USF. Stats show that USF has brought 300,000 broadband subscribers (so far) out of 1.4 million total broadband subscribers in the country.

So according to estimates and the fact that PTCL has 50 percent of USF’s broadband projects, one can predict that PTCL has got 150,000 subscribers out of it’s total 600,000 subscribers through USF. that’s 25% of total base.

Another interesting fact that this 300,000 broadband customer number is higher than the total subscriber count of all broadband operators, except PTCL.

So it’s time for broadband operators to get going beyond the major cities – and it’s only matter of time that their efforts will bring the return they are looking for. This will not only make a business sense at the end but will help gapping the digital divide with better national broadband access.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • Blogger

    “fact that this 3000,000 broadband customer” Its 300,000 and needs correction in the article.

  • Russell

    Sorry but this article is thoroughly under researched . Why not get the viewpoint of actual Telcos and ISPs? This forum also reported the previous controversies surrounding USF. Ptcl wins USF because they give lowest quotes since the ptcl already has network in most places. USF fund is now being merged into benazir income support.

    Without putting these facts forward and concluding that telcos and ISPs are reluctant to expand is baseless.

    • admin

      Russel, as i mentioned above – i did speak to top officials of ISPs, celcos before writing above piece.

      About PTCL’s lowest quotes – you need to know that USF has a rule that no one can get more than 50 percent projects. If there were 4 projects and 2 went to PTCL then PTCL won’t be able to bid in 5th project. Though they get eligible in 6th project again.

      Hence, ofc there’s a chance for others.

      Secondly, your this argument is baseless in a scenario when there are ISPs who never participated in bidding process, so how can they complain about quotations and all.