PTA to Introduce New SIM Activation Method

Pakistan Telecommunication Authority (PTA) and all Cellular Mobile Operators of the country today signed a joint framework to move forward towards a new era in mobile subscriber authentication and authorization.

According to the details, CEOs or senior officials of all five cellular operators signed this new framework at PTA’s headquarters, which is likely to be launched commercially by the end of 1st quarter of 2012.

A statement issued by authority said that this new system will eliminate the need of paper documentation at the sale points by automating the Pre-Sale procedure thereby linking it with already automated Post-Sale procedure called 789.

New SIM Activation Method:

According to details we have obtained, customer will have to present his/her original ID card at the time of purchasing new SIM. Retailor will bind this ID card number with the SIM, which will be duly verified when customer will call at 789 for SIM activation.

This procedure will also eliminate the chances if illegal sale of SIMs by unregistered sales channels.

The new system shall not only help to eliminate the misuse of CNIC’s copy but also facilitate in keeping real time record of sale of SIMs thereby enabling track of sale channels in case of any misuse. Moreover, transition of existing Cellular Subscriber Agreement Form (CSAF) to e-CSAF will help to maintain an authentic subscribers’ database.

On this occasion, Chairman PTA congratulated to all stake-holders on reaching this milestone and hoped that the new system will further strengthen the processes of SIM verification. He also thanked the mobile companies for extending cooperation in successful implementation of existing SIM verification processes and hoped that the same spirit of mutual cooperation may prevail in future as well.

Mobile Companies CEOs pledged that they will continue to implement innovative ideas with a view to improve verification procedures and to facilitate subscribers.


  • How this is more secure or how the new system ensures that ID number is not used to bind the SIM illegally.?

    • At least same CNIC will be used for post and pre sale activity. In current situation post sale activity is done against one CNIC (by CNIC copy mis-use) and activation at 789 is done with other CNIC.

      At least now ownership information at post and pre sale level will be synchronized. Its not end of the world but a step in right direction.

  • This will not help at all. At grass root level no one can implement any thing like this. Unreal sales target will not allow to follow this step.
    Well according to my point of view, no change.

  • well already know regarding this step… but 1 thng which is not still mentioned about Area Violation which are done by Franchisees in Pakistan to meet their targets and earn more profit..

  • i think k pta ki taraf se acha faisala kia gya hy
    As se kafi fake activation stop hu jainge
    Ager mazeed ase improve kerna hy tu aik city me aik hi sims activation point hu jahan se customer apni new sim purchase aur activate kara sakey

  • Good step by the PTA, they need to force the Telecom companies to change some of the other outdated rules as well.

    Like the procedure to get the number transferred on your name.

  • R/sir
    My name is DR erum . I want to give you a suggestion about Mobile Sim Activation through 789. I hope u will threw a glance on my suggestion seriously. When a customer call on 789 to active his sim the question for sim verification should be increased. .He should asked for his father and mother N.I.C no as well as his office,home, or any relative P.T.C.L number. because 90% P.T.C.L numbers are registered so that’s why no one can use the P.T.C.L number in fraud or terrorism.
    There should be 24 hour time limitation for a sim activation during this time mobile company make a verification call to customer given P.T.C.L no to confirm identity of this man who want to active the sim. If the customer is involved in any illegal activities or if he misuse the sim then in that case mobile companies will have the advantage of the record of this customer N.I.C and P.T.C.L number as well as other information’s. Because in the both new and old sim activation system which you are introducing mobile franchise can easily active the sims on giving sales target by mobile companies and on available N.I.C photo copy because only franchise are responsible for unknown active sims these are franchise who adopt right or wrong path to achieve the target. example in Saudi Arabia and many other countries no need of sim activation and any documents every year 25 lack to 35 lack Muslims go to saudia for haj and umrah he purchased mobile sims without giving any documents or sim activation he use and disposed sims every year but misuse of sims rate is 1% because there intelligence network is strong if mobile company received any complain from customer he proper investigate check history of customer calls and sms and if he found any prove of misuse then he block mobile sim plus mobile emi number so the misuser person got 2 loses sim block and mobile set block.

    • Konsi sim he apki maham? If ufone k he to i can help u, i m CRO. Contact me at 03331568009


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