PTA Seeks Help from Citizens to Curb Grey Traffic

Pakistan Telecommunication Authority is now seeking help from community in identifying grey telephony.

Authority has said that it has taken numerous measures to curb the illegal international traffic that lands into Pakistan bypassing the legal routes. This illegal international incoming traffic is incurring huge financial loses to the government (and operators) because these illegal calls are not taxed.

How to Identify an Illegal International Call

Illegal_VoIP-Network_Low

We have a detailed article here, explaining that how illegal international calls reach Pakistan. However, in simpler words, If you get an International Call with Local Mobile/PTCL number, be informed that this is an illegal call.

How to Report Illegal International Calls

If you receive any international call with local (mobile/landline/WLL etc.) number appearing on your phone please report that incoming number to following 24/7 PTA Call Center contacts:

  • Short Code: 8866 (Mobile phone subscribers can send suspected number to this short code through free SMS)
  • Toll Free No: 0800 55055
  • Landline number: 051 9207059

PTA said that these communication channels will be open round the clock for public to register complaints regarding illegal international traffic.

On a related note, PTA should also listen to consumer complaints concerning low-quality of service from local operators with same passion. There are countless telecom customers who are mishandled by local telecom operators since there’s no one from regulator to listen.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • Azi

    yar incoming international calls per tax b lagty hian phr illegal system ko b asy band kar dain gy tu jo pakistn se bhir hain wo call kasy karain gy? tax hata do bat khtm

    • panjgoori

      agreed.

    • bla bla bla

      Sorry to say, but I am with Govt. in this. These calls are of not good quality. And it’s hard to get in connect with people in this system.
      And 1 thing more that the price of the call will remain same both the ways. Only the people in between are earning from this. . . .

    • Rahi

      You do not understand the fact. Whenever I called my family they always received a local number, this is a big loss to the caller and your country. Sometime they don’t hear me and me too can not hear them.. just losing my balance.

  • Breeze

    Any Incentives for doing this ?

  • Salman

    Don’t report it! Do you want to assist authorities in making it more costly for your loved ones to stay in touch with you, and that too for the sake of this law which has well passed its time?

    • Salman

      And I don’t understand why ProPakistani is so eager to toe the official government line in this gray traffic issue

    • panjgoori

      agreed. remove the taxes and lower the call rates then no one will use gray traffic.

  • Faisal

    lolzzz ….. why we would report this …….. yo apply taxes on 400 times … and now u demanding to register complain on grey telephony ….. i will appeal to public to don’t complain

    • Rashid

      helo…sorry to say but our pakistani nation is digging for our own selves. Why we should’t report????actually we think for our selves only. if you people understand then you dont have to pay a tax to listn this call. the person calling from abroad have to pay that. and don’t you pay the other countries when you call from pakistan……………????????????

  • an none

    hahahahHA a few friends of mine RUN gray trafficgateways and they pay 4 to 7 laks permonth to FIA ….JUST DRAMA OF OUR ……

    • Arif

      Yes agreed. FIA is deeply involved with this business!

  • Sumair

    Question: Is it necessary to dial 111 or any prefix before the number to call illegally?? I mean is this also possible if someone calls from abroad by just dialing as +92346xxxxxxx ??? And is the caller aware that his call is being routed illegally???

  • listner

    Just a Question ! If Fake CLI @ last hop is sent ( for example using any arbitrary MSISDN ) then in case that innocent person will be in trouble ! because he actually didn’t terminate the call but his number was used..

  • Baghi

    I am of the view that these Looter Govts are themselves promoting illegal / grey telecom traffic by imposing cruel taxes on international calls. So, basically Govt is Itself comprised of Looters Mafia. One Looter is in search of Other Looter … LOL…

  • Telecome person

    LDI Companies provide the solution for this problem but over government people do not accept it including PTA. PTA should accept that this happened because of him.

  • bilal

    just remove the reason for the issue.higher taxes… and problem will be resolved… I think pta will ban skype and viber etc too in whole pakistan to increase revenue. :p

  • shd

    Why is it called grey/Illegal traffic ?
    Is using VOIP technology illegal ?
    Its just that these lazy idiots (TELECOM operators) are just used to get money by doing nothing,
    but the whole world have moved to newer initiatives for revenues.
    The whole world is using VoIP and it illegal in Pakistan, how innovative.
    They are declaring it illegal just to earn easy money!
    If you follow the path you will notice every one is paying for the service one way or another even for VoIP, its just a different segment of business, and only the one with better service/price is going to win.

  • Shahid

    Come on guys..take revenge from spammers & PTA same time..just send spammer’s # to 8866

  • Zeshan

    VoIP is not illegal in Pakistan. Wrong use of it is illegal. Register your VoIP services and you can do start a legal business.

  • akram

    i was trying to report complaint but nobody bother to attend the number 0800 55055 from the last day(from 03-09-2014 to 04-09-2014). PTA dont have interest in such matters this is only publicity and to show their efficiency only on papers.

  • abc

    Amin textile mills
    Jo karachi
    4th flr namco center
    Campbell street new chali
    Par office mai inligal telephone ext use horaha hai

  • Nadiya Nasir

    woh jo beroni mulk sy call karty hai or mobile pe local number ata hai us ky complaint ka kia tariqa hai

  • ghous

    I am interested to interconnection with PTA for Cli route, what its process and where I can go to start it.