Telenor Pakistan Wins World Communication Award

Cementing its reputation as the most customer-centric telecom and digital services provider, Telenor Pakistan has bagged the prestigious WCA (World Communication Award) Award for Best Customer Service.

The award was received by Adnan Hassan, Director Customer Care, Telenor Pakistan.

(wemakepictures.co.uk)

Telenor Pakistan demonstrated an impressive growth in terms of customer services infrastructure as well as the team’s customer-handling proficiency.

Statistics exhibited an exponential increase in helpline connectivity and decrease in waiting time, resulting in a downward spiral in numbers of affected customers from 42,000 to 5,500 in the year 2015.

The radical enhancement in customer services successfully garnered satisfied and loyal customers, augmenting Telenor Pakistan’s credibility and market standing, befitting it to lift the Best Customer Service Award 2016.


  • Really Telenor is the trendsetter in Pakistani communication sector and still excel is service to introduce new heights of state of the art feature to prove their proficiency in this developing era.

  • Ltd feature videos

    Watch more at LTD

    close
    >