In an effort to give back to the community, Careem has partnered with Edhi Foundation to enable ambulance services via smartphones. The Edhi Foundation, founded by Abdus Sattar Edhi in 1951, runs the world’s largest volunteer ambulance service in the world and offers 24-hour emergency service across Pakistan.
Careem’s customers can make a ‘later’ booking using the ‘ambulance’ category on the app. They will receive a booking confirmation and the ambulance will arrive at the assigned time and location. Through this, Careem aims to optimize ambulance services via its platform thereby reducing the crucial arrival time of the ambulance to the patient. It should be noted that non-emergency patient hospital transfers play a big role in Edhi Foundation’s ambulance services.
Careem looks to ensure its role in community outreach and the launch of this ambulance service is another initiative in that direction. Careem customers will now be able to call a non-emergency ambulance through their app for patient transport services and hospital pick and drop. The service will initially be launched in Karachi, however, it will soon be expanded to other cities as well. Careem will not be charging anything for this and the users will only pay Edhi Foundation for its services.
Junaid Iqbal — Managing Director of Careem, Pakistan — said:
Our mission is to make people’s lives simpler by providing them with variety of convenient transportation solutions that respond to local needs. Quick availability of ambulance is a pressing concern and we look to facilitate our users through technology. Edhi Foundation has given this country innumerable services and we are proud to be able to further their cause through our platform.
On the occasion, Faisal Edhi, son of Abdus Sattar Edhi and Head of Edhi Foundation said:
We are always looking to improve things in terms of efficiency and accessibility. This partnership will give us the chance to use technology to further optimize our services. I appreciate Careem’s effort in this regard and mm hopeful the project will help us ensure that we can provide more expansive services to the people.
With continuous category expansion, Careem is changing the technology landscape in Pakistan. Careem has always stood up for welfare causes and the launch of ambulance category is a prominent example of the same.