e-Pay Punjab, which is a collaborative effort of the Finance Department of the Punjab and the Punjab Information Technology Board, is a leap forward to digitize collections from citizens as part of the larger exercise of digitizing the financial ecosystem of Punjab and improving financial inclusion.
The collections through e-Pay Punjab have skyrocketed, crossing five million online transactions and Rs. 23 billion in 18 months since its launch. Out of this, Rs. 1 billion was collected as online payment of the Traffic Challan, Rs. 13 billion as Sales Tax, Rs. 5 billion as Token Tax, and Rs. 2.6 billion as Property Tax from the 3.8 million e-Pay beneficiaries.
The system allows citizens and businesses in Punjab to digitally pay 20 taxes/levies of nine different departments from the convenience of their homes.
e-Pay Punjab facilitates payments via multiple channels including Mobile Banking, Internet Banking, ATMs, Telecom Agents Network, TCS counters, and OTC (Over the Counter) banking transactions.
The e-Pay Punjab app can be downloaded from both the Play Store and the Apple Store, and the citizens of Punjab also have the facility of a 24/7 Support Helpline to resolve queries related to the Online Payment of Taxes.
The Chairman of the PITB, Azfar Manzoor, stated that e-Pay Punjab has been playing an important role during the pandemic in facilitating citizens with the online payment of Token Taxes, Property Taxes, e-Challans, and Traffic Challans while minimizing physical interaction with officials. The Excise & Taxation, Board of Revenue (BOR), the Punjab Revenue Authority (PRA), the Punjab Police, the industries, irrigation, school education, Labour & Human Resource Department, and the Transport Department are currently integrated into the system.