Jameel Ahmed Memon Becomes Pakistan's 1st ITIL V3 Certified

jameel_ahmed_memonJameel Ahmed Memon has become Pakistan’s First ITIL V.3 certified. ITIL is a public framework that describes Best Practice in IT service management. It provides a framework for the governance of IT and focuses on the continual measurement and improvement of the quality of IT service delivered, from both a business and a customer perspective, it is not technology oriented.

Since the mid 1990s, ITIL has been a worldwide de facto standard for IT Service Management. Although widely adopted in Europe, the use of ITIL is growing in popularity in North America.

Some of the benefits of ITIL:

  • Increased user and customer satisfaction with IT services
  • Improved service availability, directly leading to increased business profits and revenue
  • Financial savings from reduced rework, lost time, improved resource management and usage
  • Improved time to market for new products and services
  • Improved decision making and optimized risk.

Following standard are based on ITIL framework:

ISO/IEC 20000 or BS15000 (IT Service Management), PRIINCE2 (Project Management)
ISO/IEC 17799/27001 (ISO Codes of Practice for Information Security Management)

Jameel Ahmed Memon bears 2 years experience in data and voice communication networks as an engineer and IT consultant. He has worked for Orange Pakistan (France Telecomm Group Of Companies).

Tech reporter with over 10 years of experience, founder of ProPakistani.PK

  • Umair Khan

    Nice Work Jameel

  • Zaidi

    Nice work Jameel.
    can you provide me your contact details?
    I would be interested in having a thoughtful conversation regarding ITIL.

    Syed M. Zaidi, PMP

  • Junaid Farooqui

    I have passed the exam today. scored 35 out of 40, very happy.

  • Haider Ali

    Is this Foundation or Managers certificate for Jameel.

  • Hadi Alam

    If you are talking about v3 foundation then you people are wrong. This guy is not the first Pakistani to get v3 Foundation as I know alot of others who are v3 Foundation and did that last year. I know the first Pakistani to become v3 Expert. So please correct me if I am wrong.

  • Ali Makki

    salam Mr.Zaidi you provide the valuable link of ITIL certification Ebooks can anyone become ‘certified’ afer reading these books…

  • Azhar Ali Buttar


    I found a very good hand book of ITIL for those who don’t have time to read the five core books of ITIL v3. Please visit the under given URL to read the hand book.


    Azhar Ali

  • Azhar Ali Buttar


    I would like to introduce a very good handbook to solve seven very common problems of IT.


    Please share your comments about this post.

  • jameel

    you may download all 5 books+introductory book and syllabus

  • Zeeshan

    Can any one tell me about any institute in lahore who is training for ITIL V3.

  • Azhar Buttar

    Hi Zeeshan,
    businessbeam is offering some courses for ITIL V3
    check the under given website of business beam
    visit my website itoperationz for relevent material of ITIL V3 wiht very good hand books.

  • Naheed

    I am also ITIL V3 certified. Done last year. And I know 3 more who did it in Aug 2008. Therefore Jameel Ahmed Memon is not the 1st in Pakistan to get certified for it. ITIL V3 Foundation is based on the basics and anyone with experience in IT organization who understand the basic operation and function can pass this exam. You just need to study standard definitions and fundamentals according to the five books of ITIL.

    • Azhar Buttar

      I working on an IT blog and tried to write about ITIL. Please share your most valueable comments about this page on my blog.

      • Imran


        Please let me know how to prepare for ITIL in karachi. do i have to go through instructor led training or just prepare on my own and take the exam. where is the ITIL test center in Karachi.


        • Zeeshan

          @ Imran, you can go for the test directly… any prometric testing center.

          Search the promatric center over Google.

          • Imran

            Thanx for the help. Would you recommedn ITIL cerification for non IT practioner. I have been associated with IT product sales for some time now but I am not a practioner

  • Azhar Buttar

    ITIL lovers, good news, now you can download the CBT Nuggets of ITIL V3 from under given URL;
    Please share your comments about this post.


  • Abdullah

    I need info about ITIL V3 Foundation in IT Service Management,

    How can we get Certification in pakistan ( islamabad )

    I AM WAITING FOR YOUR REPLY: [email protected]

  • Naheed

    You need to take an exam at any prometric center like any other IT certification. If it has not changed uptil now it should be EX0-101 (EXIN.
    For more information go to

  • Naseer Nasir

    I passed ITIL Service Manager with Distinction!!!!!

  • Taha

    Hi everyone can anyone please tell me what is the basic requirements of ITIL Examination.

  • Akber

    I have done ITIL V3 Foundation with 1000 out of 1000 it was so easy. I am leaving in Saudi Arabia and interested to help anyone desire to get first ITIL V3 certification.

    • zeyad

      dear akbar,

      i’m resident in Riyadh and searching for ITIL foundation certification but unfortunately i didn’t find. could you please help how i can get books?


  • Akber

    I have done my ITIL v3 with distincation full marks and happy to share my knoweledge and experience to anyone desire.

    • Ali

      Dear Akber,

      I need some information basiclaay i want to go for my first ITIL exam preparation and i saw two founadation exams (1) EX0-100 itil foundation certificate in it service management(exin) (2)EX0-101 ITIL Foundation v.3

      What is the difference between two ? Can I start with EX0-101 ITIL Foundation v.3 ?

      Please help me


  • Ali

    Dear All,

    I need some information basiclaay i want to go for my first ITIL exam preparation and i saw two founadation exams (1) EX0-100 itil foundation certificate in it service management(exin) (2)EX0-101 ITIL Foundation v.3

    What is the difference between two ? Can I start with EX0-101 ITIL Foundation v.3 ?

    Please help me


  • Riaz

    Can anyone tell me if you can sit for the ITIL foundation examination without taking the course? Just like CCNA or any other industry certifications? i have heard that you MUST do a training course before sitting for the exam.

  • Zeeshan

    Hi All, While browsing the net for some ITIL v3 stuff, I have landed on this page where a claim for some Gentlemen, that he is the first Pakistani to do ITIL V3… As a matter of fact, I have done my V2 in 2004 (ITIL Library can be verified for that), my expert later on and then the transition to V3 in the year 2008. As an authorized tutor, I have delivered a number of courses here in Dubai. Now, I am planning to conduct one course in Islamabad very soon.

    I believe it doesn’t matter, who has done first or last, instead, its matter who has understood it better/ who has truly implemented it then.

    @ Riaz, Yeah you can take the test without attending any course.

  • Akber Alwani

    I claim my first certification of ITIL V3. Who is by the way Jamal Ahmed, just kidding I am also ITIL, PMP, BI, Cognos, Microsoft Solutions GP and Retail MCP, MCSD certified

    • Imran

      Would you recommedn ITIL certification for non IT practioner? in terms of career growth.

  • Ali Raza

    I passed ITIL V3 Foundation Exin exam with 100 % score (40/40)

    • Shahid Ahmed


      Congrats Ali,

      I would like to know that is there any test center here in karachi,pakistan.
      also what is examation fee?

      Kindly guide me for learning material.


    • qazzafi

      Could you or any one else can guide us how can we start preparing for the certification of ITIL as i am v much intrested.

      If any one else also intrested we can make a group so that can sort out the resources.


  • Congratulations everyone who passed their ITIL v3 certifcation exams! This is certainly a growing area and the future of the industry looks bright.

  • taha

    i m currently it administartor working at usa based software house. i m currently planning to do itil certification but i m new here and dont know any detail about that kindly guide me the whole process

  • Ejaz

    How to take ITIL V3 exam in Lahore? I’m unable to find any testing center. I checked the prometric website but they have discontinued ITIL from 31st Jan 2012. Please guide me how to take this exam in lahore?


  • M.Faheem

    We offering ITIL Training plus Certification. Please Contact with me. M.Faheem +923002756151.

  • Raheel WAseem

    anyone know authorized prometric center in karachi for ITIL V3 F paper ?

  • Farhan

    What is the exam fee of ITIL ??

    • Rao