Last week, an Al-Haj Proton customer reached out to ProPakistani with a report regarding a year-long delay in the delivery of his X70 SUV.
The customer, who requested anonymity, had also sent a letter to the Additional Secretary of the Ministry of Industries and Production (MoIP), complaining about the issue. He also filed a lawsuit against Proton’s official dealership, claiming that it hasn’t offered any affirmative response to customers suffering from the same issue.
Since last week, more customers have reached out to ProPakistani with a similar issue. One of them stated that his booking time was August 12, 2021. He added that it has been two years since the booking and that he had full payment for the vehicle in December 2022. Yet, there are no signs of delivery thus far.
Another customer stated that he is going through severe mental anguish due to the aforementioned issue. He added that neither the company nor the dealership has offered any respite.
Multiple others have also reported issues regarding the booking amount refunds. One of the customers stated that his refund cheque bounced twice last year. He pledged to file an FIR against the company if his cheque bounces again in late August 2023.
Despite the outcry of multiple individuals, Al-Haj Proton is yet to issue a statement or comment on the matter. The customers have also requested government intervention in the issue. So far, the authorities are also silent on the matter.
Stay Connected with ProPakistani
Get the latest automobile news, car launches, bike reviews, videos and analysis wherever you prefer.
Add ProPakistani to Preferred Sources and see more of our stories in Google Search and Top Stories.
nov 2022 sai full payment krwa daii abhi tkk delivery nhi dii hai 9 months upr hogye hain orr abb bataa bhi nhi rhe kbb dain gyn car
Ohhh. So confused and depressed Regarding my delayed delivery of my x70 proton from fraud AlHaj group. I paid fully payment since 1 year. Still not clearly know when it will be deliver. AlHaj not giving any response of our call, e mail, and post. AlHaj is laying , looting, and misguiding people s every month since year that’s urs vehicle coming in next’s month. Please I request to my Pakistani state holders take crude action against AlHaj group. Other wise any one can sucide infront of PM house. It is voice of more then 150 people’s all around Pakistan.
Booked Jan 22, full paid Jan 23. No car. No hope of a car.
full payment nov 2022 ko dii huii or itney delay k baad na in k regional manager se sahii information miltii or na hi nation manager showroom walo ko bhi kch ptaa nhi LC’s ka issue pehley smjh ata tha jab sab industry close thi ab civic deliver hu rhii suzuki bhi or dosrii bhiii lekin ye jo kehtey the k 85 to 100 Proton x70 ready hai bas kch parts short hai in k wo parts ptaa ni q ni aa rhey oper se kehtey abhi hum ap logo se or payment lene ka soch rhey or hum jo 9 lac inko 18 months se or 63 to 64 lac inhoey 9 se 10 month se de kr beithey huey?
The assembler is bound to pay you back the compensation of delayed delivery. Don’t spare them and get that cheque whenever you get you vehicles.
This is a kind of mega scandal. You keep digging and more irregularities will surface. Im short, AlHaj group are a bunch of liars, fraudsters. They collected money from the general public, and probably have invested it somewhere else. They are generating huge amounts of profits over these funds and keep on lieing that State Bank isnt allowing them LCs. The matter must be probed by Authorities. Roughly they have 2 to 3 billion rupees of the public and absolutely no accountability at all. The rule is very simple, even the lowest tier shopkeeper knows this rule. You dont sell a product which isnt available at your shop. If they didnt had cars in production line or in ready stock, why did they demand full payments from the customers. There was 200% malafide intention behind this. I really wish and pray that someone from the Authorities see this post and a proper investigation is carried out. But then again, its Pakistan, the land of lawlessness, and in most cases fraudsters like AlHaj group get away with every wrongdoing. Our only hope is The Almighty Allah.
My booking was in February 2022 & paid my full payment in November 2022.There is no response from Al Hajj group or proton headoffice from Karachi.Before excuse was of “Govt. is not allowing to open LCs but LCs are open from Govt side and company is doing Fraud with us..
Salam i m so confused & Deperresed bcz of Alhaj Proton since 2.5 years my proton x70 not yet delivered.hm ne 49 lac m booking ki thi aur ab us m se aik gari ki full payment 73 kr chky hain.
I booked 02 proton x70 in march 2021
Us m se 1 ka m ne refund apply kr dya js ka mjhe check mila 27-07-23 lkn woh check bounce ho gya
Dsri x70 ki full payment m ne 08-12-23 ko kr di thi
Alhaj wln ne 45 says ka kaha delivery ka lkn abi tk delivery ni mili
You have the perfect case to take strong legal actions against Proton due to the cheque bounce.
The problem is that aap ka case judge aamir farooq ko miley ga jo leaves par hain.
Allah hi hafiz hay aap ka bhai.
Salam sir m is waqt out of country hn jsy hi pakistan jata hn i will File A FIR Against Algaj InshaAllah
Thanks for supporting us. We are hopeless now and nobody has spine to confront this mafia. They are criminals and want to churn out some more money from innocents like us by introducing fleshly advertisements and opening new outlets. Shame on alhaj
Felling sorry for those who could not get X70 despite booking/payment. I got my X70 in 2021, it is such a wonderful experience so far. Such comfort, road grip, control and nepa leather makes it unmatchable. I wish you could all get the vehicle and enjoy the ride. There are concerns about parts availability but I am successfully coping all challenges and enjoying the ride. Wish someone replaces ALHaj (aka Al-Fraud) group.