The Chief Minister has launched the “Ekhtyar” portal in a leap forward towards participatory governance, ensuring citizen inclusiveness and timely responses to the people of Khyber Pakhtunkhwa (KP).
This initiative was developed by the Khyber Pakhtunkhwa Information Technology Board (KPITB) with the belief that digital technology is the only way forward for ensuring good governance.
The launch of Ekhtyar introduces a complaint redressal system that enables the Chief Minister to monitor citizens’ complaints in real-time, promoting good governance. It also serves as an important tool for identifying weaknesses in public service delivery, ensuring accountability, and facilitating the performance appraisal of public sector departments and officers.
Citizens can also keep track of their complaints and the feedback they receive. The app is available for download on both the Google Play Store and the Apple App Store.
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