Inspector General of Police Sindh Ghulam Nabi Memon announced that the e-challan system for traffic violations in Karachi will formally resume on October 27, marking a new phase in the city’s digital traffic management initiative.
Speaking about the development, IG Memon said that the Safe City Program and the Traffic Police Department are jointly working on the technical programming and coordination needed to relaunch the e-ticketing process.
He clarified that the manual challan operations had been temporarily halted on technical grounds, as the 10-year contract with the company providing challan machines and managing fine collections expired on September 30. No new agreement has been signed, he said, since the e-ticketing system under the Safe City project is set to begin within weeks.
Memon added that while some dummy e-challans are being issued for testing purposes, they are not being sent to citizens. “Even if challans are not issued for a few weeks, it makes no significant difference,” he said.
The e-challan system will be launched across Karachi without discrimination following its inauguration by Sindh Chief Minister Murad Ali Shah. The IG expressed confidence that the system would lead to a “visible reduction” in traffic violations.
To address grievances, Memon said a complaint committee—comprising an SP, a DSP, and a CPLC representative—will handle citizens’ concerns regarding e-challans.