Data from the Pakistan Telecommunication Authority (PTA) has revealed that Jazz leads the chart with 7,948 complaints, followed by Telenor as the second-most complaint about telecommunications operators with 5,096 complaints.
Zong was third with 3,553 complaints. Ufone had 1,639 complaints against its various services. PTA also received 216 complaints against basic telephony, where 205 were addressed during March 2022. Furthermore, 582 complaints were received against ISPs, and 571 were addressed.
Cellular mobile subscribers constitute a major part of the overall telecom subscriber base. Therefore, the maximum number of complaints belongs to this segment. The total number of complaints against CMOs by March stood at 18,247. Jazz is the largest cellular operator overall with respect to the ratio of subscribers, and hence the number of complaints was higher.
On the flip side, the Pakistan Telecommunication Authority (PTA) received 19,067 complaints from telecom consumers against different telecom operators, including (cellular operators, PTCL, LDIs, WLL operators, and ISPs) as of January 2022.
PTA said that it was able to get 18,948 complaints resolved, i.e., 99 percent.
Using telenor n ufone.both are pathetic while calling as well as surfing .Signal lost several times in saddar rwp. Used jazz nowadays internet was around 150 MB even at rawat . Can’t understand but telenor has no better complaint system.
All companies need to mention full details of packages to provide good service to users
It has been noted that when user applies for any packages he could not get the returns as he/she thinks
Example
Recently i returned from Ksa and apply for a package and couldn’t use the package despite balance defection
Because there was a specific time for that weekly package while that i was needed fo full time.
Worst network of Pakistan is jazz
50 gb free internet
50gb