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HBL to Offer Online Payments Processing Capabilities to Retailers in Pakistan

By  | 18, Mar 2014 | 12 Comments

HBL Photo Rel HBL to Offer Online Payments Processing Capabilities to Retailers in Pakistan

Left to Right: Nabeel Ahmad – DGM Debit Cards and Acquiring HBL, Gups Jutla – Head of Business Development Middle East CyberSource, Faiq Sadiq – Head Payment Services HBL, Ihab Ayoub – General Manager Middle East & North Africa, Visa Middle East and Mohanish Anant Agni – Head of Acceptance MENA, Visa Middle East.

HBL has launched Internet Acquiring in partnership with Visa Inc’s CyberSource. This new service will allow e-commerce businesses to accept payments online through Visa and other scheme credit and debit cards.

This — first of its kind service offered in Pakistan – is considered to open payment gates for e-commerce websites that are soaring in magnitude over the years now.

This was jointly announced by Mr. Ihab Ayoub, General Manager – Middle East & North Africa, Visa Middle East and Mr. Faiq Sadiq, Head – Payment Services, HBL at a ceremony held at Visa Middle East office in Dubai, UAE.

Also present at the occasion were senior executives of both organizations.

CyberSource is a payment management company, providing a complete portfolio of services to process online payments, streamline fraud management, and simplify payment security.

Established in 1994, CyberSource was one of the pioneers in online payment and fraud management services for medium and large-sized merchants.

In 2010 CyberSource was acquired by, and now operates as a wholly-owned subsidiary of, Visa Inc. Today, over 400,000 businesses worldwide use CyberSource solutions.

Speaking at the occasion Mr. Faiq said, “HBL is proud to partner with Visa to launch its CyberSource solution in Pakistan that will enable the bank to facilitate the growing e-commerce businesses in terms of online acceptance of payment using Visa and other payment scheme cards. HBL currently has the largest ATM network and Visa card base in Pakistan and now intends to become the largest card acquirer. HBL has launched Internet Acquiring with Aga Khan Hospital’s Patient Behbud Society for donation collection and will be bringing on other businesses such as airlines, telecommunication operators and other service providers in 2014.”

“The team at CyberSource is delighted to work with HBL,” said Ihab Ayoub, General Manager- Middle East & North Africa, Visa Middle East. “We believe that accelerating e-commerce payments is an important consumer and merchant need in Pakistan. With HBL and CyberSource joining hands, cardholders will be able to transact online conveniently and securely leading to an enriched payment experience and allowing for ecommerce adoption to significantly flourish in the country.”

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  • Zahid Butt

    At last some one started it :)
    Thanks to HBL

    • Langra

      No, UBL already started this service few months ago.

      • Zahid Butt

        I didn’t know that.

        • Navy

          UBL one is very expensive. One time Joining Fess. Then annual fix fees. The high%age Fees on per transaction. Let u see what HBL has

  • Shan Ali Khan

    waiting for MCB !

    • Zahid Butt

      MCB is already DOWN!

      • Zaayer

        It’s down due to upgrade of core banking system. MCB is launching it’s e-commerce gateway very soon!

  • taimur

    UBL has go-green but very very expensive

  • Tony

    I opened a
    HBL account when I was studying in high school. The account opening year was
    sometime before 1970. I left Pakistan in
    1980 and when I was back in Pakistan in 1990, I went to the Habib Bank Ichhra branch
    in Lahore to close the account. Because I
    was not using that account and did not need the hassle.

    One bank
    officer gave me one sincere suggestion and said that, “Sir, you have our
    customer for so many decades. Do not close (if you don’t have to) and stay with
    us even if you use it less”. I was affected by his sincerity and decided to not
    close the account.

    Recently, I
    wanted to start using it more and found that I had lost the check book. For the
    last three months I have been talking with HBL HQ people and the HBL branch
    people to get the checkbook. They have all kind of policies/SOP to quote, which
    keeping adding to multiple letters, NOCs, being present in Lahore (while I work
    in Karachi). All of that has consumed
    lots of time and given lots of stress without helping a customer.

    Alas! How much
    values have changed at HBL. Now people are serving policies instead of improving
    policies to serve genuine customers. I do not remember the name of the bank
    officer who requested me, in 1990s, to not close the account. If I remembered that
    professional, I would tell him, “sorry for disappointing you because now I am
    going to close this HBL account.

  • Mustafa Syed

    When such news are shared it would be beneficial to give the detail/mechanism of the service rather than sharing shallow statements by VIPs.

    • Rafiki

      well this service wont work they cannot afford the risk of fraudulent payments + their employee are too dumb to facilitate the users !

  • Syed

    Tell what will HBL charge? UBL is very expensive.