Mobilink has launched Smart Office, a new service aimed specifically at businesses. An industry first, it effectively converts every employee’s mobile phone into an extension and eliminates the need for expensive PABX equipment.
A business using Smart Office would be able to enjoy all the advantages of a conventional telephone exchange service on the official Mobilink mobile numbers of employees.
The service offers an extensive feature set. There is automation in the form of an IVR menu, smart operator which forwards calls to the appropriate employee and different options and menus based on working and non-working hours. There are a multitude of other services like blacklisted callers, welcome/goodbye messages and high priority callers.
The Smart Office web portal is an easy way to manage everything. It allows the administrator to assign extensions, track call usage and logs, customize the voice menus and settings. In addition, it can also retrieve voice mail and provides access to many other Smart Office features.
Overall, we are very impressed with the whole service and the features.
Here’s a run-down of the plans available for the Smart Office service.
Smart Office Basic
- Up to 50 extensions: 100 PKR / extension
Smart Office Advance
- Up to 50 extensions: 150 PKR / extension
- Up to 100 extensions: 130 PKR / extension
- Up to 250 extensions: 120 PKR / extension
- Up to 500 extensions: 100 PKR / extension
- More than 500 Extensions: 80 PKR/ extention
Monthly Calling Plans
| Plan Name | Minutes | Price |
| Smart Office Starter | 5,000 | 7000 PKR |
| Smart Office Value | 10,000 | 13,000 PKR |
| Smart Office Ace | 15,000 | 18,000 PKR |
| Smart Office Max | 25,000 | 28,500 PKR |
You aren’t limited to these plans only. Mobilink offers a ‘Build Your Own Plan’ section here which you can use to customize the number of extensions you need as well as add Bolt-Ons, which can be used to enable employees to talk to customers.
With Smart Office and various other services in the Business suite, Mobilink is aiming to become the top one-solution service provider for businesses and companies. Since Mobilink is the first in this field, other telecom operators will have their work cut out to break into the market.
This Solution has been created and is being implemented and managed by Earth Factor (An Ibex Company) – Shameless Plugging :D
And the Smart Office has been created by Umar Manzoor – Chief Graphic Designer at Lane 12 (even more plugging)
We have already used it and discounted it at Innovation Group Global Sloution , a joint venture of Netsol Technologies with Innovation group UK.
Asslam o Alaikum
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sir meri english weak h,mujhy net par kam krny ka bht shoq h,plz ap meri help kren,mera mobile number yh h
03006395795
Why did you discontinue it? I’m looking for this kind of a solution to implement in my business so its helpful to know what are the challenges being faces by customers of Smart Office solution
They didn’t met our exact expectations and overcharged few customers which was corrected later.. but company decided to quite so …
Great Initiative by Mobilink