Is Telenor Scamming? Or Just Another System Bug in WebLounge?

Web Lounge website says that service gives its customers a detailed insight into their Telenor connection and helps them manage their account effectively. Telenor Subscribers can View call details, payment history, order duplicate bills, make a payment, and enhance deposit etc.

Weblounge’s this link is to buy new Telenor connections or to port into Telenor, while, Weblounge also offers current Telenor customers to sign-up their accounts for managing their connections through another url.

Here is the sign-up link

Now here is an issue that we just came across, that Telenor is letting everyone registering an account on its portal. With everyone I mean, Ufone, Zong, Mobilink customers can apply for the registration.

Web Lounge will send you a PIN as SMS on your non-telenor number to register – looks like system doesn’t check at all if the user is a Telenor subscriber or not and sends PIN.

Apparently, this is a system bug – but not really, as after sending your System gonna ask you about your network, and there are options for other networks too that you can select from. Which means Telenor has planned this thing, may be to collect valid information of mobile subscribers belonging to other networks – or there might be some other reason.

Telenor_WebLounge_3

So portal will take all information, and will act normally, (even it says that you are almost done – just provide following information) until you login with your user name and password – where it will prompt you that you are not a Telenor subscriber and you can safely log off. (By the way, i had mentioned that i am a Ufone subscriber while filling the registration form).

Our point is, if this portal is not intended to entertain other networks’ subscribers, then why does it collect the information? like email address, phone number, name and others? Instead it should straight away communicate that this service is only for Telenor Customers.

Telenor_WebLounge_1

We also contacted Telenor to get their verdict about this issue of information theft – however we are waiting for any viewpoint from their side.

Earlier it looked like a system bug, but now its evident that Telenor is deliberately collecting information of other mobile operators.

Only you can help us determine what should we call it? A planned information theft or just a system bug?

Update: Telenor, has responded to our query and said that the option of registration for all networks may not be fully functional yet, however, it has been included to support future services from our web platform and will help integrate all potential users.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • Option to select network first and then saying you are not allowed. Theft, whatelse?

  • Sure they are just using it for collecting users data. Telenor a fraud company expensive call rates poor service

    • suleman

      oh dear telenor has the best call rates in pakistan 63 paisa per 30 sec any time any network

  • One more thing, Aamir bhai, I think this is error bcoz u haven’t select Operator, I think when u select operator it will show you valid codes for specific operator, Try it again and select an operator and then check for code menu again.

    • I selected Ufone, when it asked for operator…!

  • Azeez

    O Bhai! The option is there for port-in numbers…. I think it’s just a matter of common sense which is mostly not common in common people… ;p

    • If its for port-in numbers, then why does it ask to select network?

  • Faraz

    Aamir bhai to verify this problem by myself, I have tried to signup by link you have mentioned in your post.

    As i have mention in my reply that this option may appear after operator selection, When i try to check this out it works perfectly fine for me.

    Here are results.
    http://img96.imageshack.us/img96/2452/propakistani.jpg

    Aamir bhai kahen affiliate marketing to nahi shuru kardi telenor k lye? :P jitnay signups utnay rewards

  • Faraz

    Here is result of successful signup.
    http://img199.imageshack.us/img199/965/propakistani2.jpg

  • SYED RAHEEL IQBAL

    Dear Aamir Bhai I was used this service before 1 year somethings. Its Old let me know somthing new.

    Thanks

    Regards

  • Zubair

    Why people are not understanding Telenor have worst network
    Just my opinion as i have used all networks except Zong

  • ameen

    Telenor’s web project manager needs to resign for this full of bug website.

  • Wasim

    Why would a non-Telenor subscriber want to register to Telenor WebLounge? Telenor is not forcing anyone to register to WebLounge right? If you think your information is not safe, then dont signup. Simple.

  • rumpus

    wow. yet another conspiracy being hatched. as wasim wrote, no one is forcing anyone to put this data on the site. if you feel threatened don’t sign up! oh wait maybe its the jews or hindus who want to collect data on such important pakistani citizens. oh no, wait, it could be aliens who want to invade the world and their first stop will be pakistan for our heightened logic

    • Falak Sher Khan

      hahahaha, Exactly the great Pakistani nation who make the tomb of its Quaid an prostition platform, whr women women are raped & are sold for 300 Rs.

  • Raabia Irfan

    Dear Amir,

    this is no conspiracy at all.. I wish that you would have ever heard about Single SignOn.. Telenor Web Self Service is only for the Telenor numbers; as well as the numbers that have ported to Telenor..

    All the account related details are there on this module.. An it sounds bizzaree that you arent using a telenor numnber and you want to extract your call/msg details and other account information..

    Now your next concern would be k if you cant login to this application then why did it allowed you to register; the answer to this is k its using a SINGLE SING ON for all the applications. There are many telenor applications that are not exclusively for the telenor customers; the non-telenor customer can also use them..
    This registration was for the single sign on.. and now you i.e. a ufone customer can login and use the non-exclusive-telenor applications..

    I hope things are crystal clear..! =)

  • Faheem Shahzad

    Aamir, I would suggest you to write another post to correct things now :)

    Since there would already be numerous rumors about telenor, for stealing personal information of customers which is not a healthy sign for the organization itself.

    I hope you understand :)

  • nouman

    its very bad thing if they are doing to collect other network data

  • SG

    I think you need to act responsibly as a blogger and not put in your assumptions when you are stating facts… this could be one way of generating traffic on your blog :)

    • What’s is assumed in above article? Facts are clearly narrated with proofs.

  • SG

    and what will you call this:

    “Which means Telenor has planned this thing, may be to collect valid information of mobile subscribers belonging to other networks – ”

    and

    “but now its evident that Telenor is deliberately collecting information of other mobile operators.

    Only you can help us determine what should we call it? A planned information theft or just a system bug?

  • asad03139642259

    yar i thnk all the moblie networks r chor coz charging on balance check nd esply ufone where u have to return ur loan with tax vvvvvvvry bad.and i thnk this is (sood) intrest

  • asad

    salam to all i think its a fraud. all the people should know that they should not attend any wrong call because alot of people involving in this fraud and do not give your pin code any one even your friend

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