Ufone Gets New VP, Customer Care

Ahmed Kamal has been appointed as Vice President Customer Care at Ufone, told us sources aware of the situation.

Mr. Ahmed Kamal was previously General Manager, Customer Care at Warid Telecom, where he resigned last week.

Warid has confirmed us Mr. Kamal’s resignation. We are told that this resignation was purely the result of career growth and didn’t involve any further issue.

Prior to Mr. Kamal’s responsibilities at Warid, he remained Manager Customer Support at Ufone, at the time of company’s launch. In 2005 he left Ufone and joined Warid. However, he has re-joined Ufone with a lot bigger portfolio.

Mr. Naveed Khalid Butt, who was currently VP Customer Care will be given portfolio of Regulatory and Government Affairs, as mentioned by sources.

Ufone hasn’t confirmed us the appointment of Mr. Ahmed Kamal as VP Customer Care.

As a general perception, Mr. Ahmed Kamal is a strict person, and apparently Ufone’s staff is not comfortable with the situation.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • sidra

    lol, you and your sources :D

  • Muhammad Ali

    It means this news is not in favor of ufone employees …specially in this jobs crisis time…lol

  • Usman Sajjad

    Well ahmed kamal is an old industry guy with old rules and strategies…Ufone should have got a new young blood for this post as ahmed kamal could not proove himself in WARID…

  • usman

    So who is running Warid now!!!! They are going out of business before the year is out.

  • Usman

    So who is running warid now. They have no management at all now. I see all the Rats are leaving. The sinking ship

  • Babar

    Well Mr. Ahmad Kamal has a proven track record of success and has always been a vital and integral part of the organisations he had worked with and his matchless experience, analytical abilities and experties in CS and commercial divisions has always been appreciated by the telecom indutsry….. I wish him luck for his new role and responsibilities and i hope that he will have to work a lot to set the things right in ufone…

    • Javed

      Babar
      If it is so as you praised then why he left Warid and why Warid going down day by day?

  • hamid

    I guess he left Warid for a better oppertunity. Most probably better packags.

    Between Warid got a new GM customer services as well.

  • Imran Saqib

    I know Mr Ahmad Kamal
    He was previously working for Warid
    and before the Warid worked as VP HR and customer operations in DVCOM
    And earlier he was National Manager Customer Operations in Mobilink
    During Mobilink I met with him and found very professional, cooperative but strict to his profession
    I wish him Success throughout his life
    Aamin

  • ali

    ahmed kamal is firon(pharoh) …he has come to annoy people and take the earnings of people but he should remember that Allah is the most superoir

  • Muhammad Adnan Malik

    Mr. Ahmed Kamal is very fine professional. he has extensive experience in telecom sector & some extra ordinary analytical and management skills in Customer services and commercial division. He always used to set standards as per industry requirements.
    I wish him best of luck for his new assignment.
    Regards,

    Adnan Malik

  • Hafiz Aamir Iqbal

    I observed the VP customer operations true professional becasue now the style of U Fone emplyee on call center got changed
    Just try and experiance the difference if you have never checked
    I am employee of U fone
    Yes the people not working for years but just getting big increments in the past just becasue of the close relationship with Naveed Butt Or Mubashir Naqvi are in tension or gone

  • tariq naveed

    ufoine frad compny hy ye ksi customer ke awaz nahi sunti mare ajat ky bgeer mary nam ke sim nekale us ka balanc use kia awr us ka net work tabdeel krva lia dukh hova mara wo no 03347861718 ffom tariq naveed jurnalist okara pres clibstreet no2 rahamat pura okara 0333-6971797

  • REHMAT KAKO

    IS THERE A KIND OF SERVICE IN UFONE LIKE E CARE OF ZONG

  • mureed hussain mazari

    iam retailer of u fone.my shop in bangla ichha tesil sadik abad distt rahim yar khan panjab .there is D/Officer in jamaldin wali name Abadul wahid igive him rs 2000 on 10-6-2012.but he not send me load for rs/2000- on my u fone retailer no 03366047571,it is fraud .it is noce in the supervisor ibrar sb,but he cannot actioned against the same do.
    it is requested that please take necessary action against the responsible,please

    thanks

    mureed hussain mazari