Register Complaints Online: Zong

Along with helpline, Service Centers and email support- now Zong is offering you to register your complaints online by filling a simple form and telling your problem to Zong Complaint Management Portal.

Zong says that customers will be returned calls on resolution of complaints, however, resolution time is not mentioned at the time of complaint registry.

http://203.82.55.30/cmc/

System doesn’t give you any complaint number, that’s probably due to a fact that complaint system is being tested as of now.

Portal is also asking for username and password, which means Zong has plans to register its customers for complaint management portal. So let’s wait to see more on this support system, particularly the login thing, as its necessary to keep away the spam and un-wanted help seekers.

Via Telecomandit


  • May be proved to be good in future. Right now if you send them an email they will reply you back with a predefined answer without reading the question :)

  • BTW where is the link of this Complaint Management Cell couldnt find it on main site.

  • did some one confirm that this is really a zong web site and not some one try to collect mobile numbers and other contact information?

    why they do not use their own domain for these kind of services …. why not zong.com.pk/cmc ???

  • And here is the result of the site:

    HTTP Status 404 – /aiecare/index.jsp/

    type Status report

    message /aiecare/index.jsp/

    description The requested resource (/aiecare/index.jsp/) is not available.

    Apache Tomcat/6.0.18

    :)

    • yes, coz that specific folder has been moved, look at url binding with the same IP – it may help

  • Basically you need to login into the area of ecare where you can find Complaint management. Direct link may not work. Thanks.

  • from last 15 days i m trying to login in ebill site with ebill link, but it show error and i cant check my no call history. if there is another way then plz inform me.thnx

  • SIR MY ZONG SIM WHOSE NUMBER IS,03133328772,IS BLOCKED BY ENTERING WRONG PUCK CODE.PLEASE TELL ME ITS PUCK COD AND PIN CODE ETC,AND ALSO REGISTER IT ON MY CNIC WHICH IS 44206-9385254-7.BECAUSE IT IS REGISTER ON ANOTHER PERSON ITSELF PLZ MY NUMBER REGISTER IS MY NAME PLZ SIR SAVE MY NUMBER

  • assalamu alaikum ,,,mr bashir pehle 310 par call karo wo apko puck code dy ga aor phir qaribi ceter me chale jao apna sim and jecut apne sat lejao apna oragnal N.I.C be apne sat le jao number ap k name apr ho jaye ga.ager pher be koi problem ho to mre sat contact karo…03139011645

  • DEAR SIR,
    I M THANKFULL TO ZONG NETWORK . I LIKE ONLY THE NET WORK OF ZONG. THANKS TO ZONG SERVICES.M.IBRAHIM KHAN FROM KARACHI.

  • sir kashmore se hun kashmore franchise ne mera number 03128500000kisi aur ko diya hai jis ka cover n sim mera pass majood h sir plz mujhe apna nimber wapas kya jai warna aur poatpaid number 03157399000n03157344000 ufone convert karwa dun ga plz solve me problem plzzzzzzzzzzzzzzzzzzzzzz

  • Sir
    plz take action against this number this number +923154495602 is disturbing me seriously so please sir take action against this number this number is disturbing us on our family number so we are force to use our number permanently due to certain reasons so we are unable to off number for few days or permanently

    • jnb mera 10 din se ye complaint hai ke ma ek masrof taren bussniss man ho aur apke network se boht sms ate hai har time office ma tang tng laga rahta hai jb ke mane 5 mrataba complaint duj kya lekn kuch amal daramad nahe how plz do something ke mere number par incoming sms bnd hojae

    • same prblm with me these bull shits just born for nuthing except to degrade their families and parnts so plz take action against these people +923124165724 zong have to take actn against and dnt allow to irritate customers otherwise we would divert to another network,,,,, thanks

  • me ne new sim zong furnchise karachi se purchae ki No.0315-2624008 mera istamal ptcl landline local area he lekin mujhe out of city sim degai he jis ki waja se mujhe probleum he please mera problem hal kia jaie

  • Zong Service is not working properly in Village Chator khand Tehsil Ishkoman District Ghizer.The problem is that there is no any generator and cpu to run the service without Electricity.When there is no electriciy signals dis aapears. No any one is ready to fulfill the complaints.

  • hello,
    sir rona chad ditta new albam atif aslam ka yeh calle tune banaain plz main lagwana chahata honn plzzzz

  • my zong number has not been converted into u fone i complain again and again in franchise and help line but no one solve my problem

  • A.salam mujhe ek number boht tang aur bad sms karta hain plz is number ko block karen aur ye mujhe call pe bhi galiya deta hain plz block this number 031-33513600

  • Asslam-o-Alaikum! Sir g i m from Manda Chowk near KhanGarh Punjab, , , My Prblm is this that Msgs Rply Coming is late when MSGS Will be 10 to 12 then Rplys come.. I M facing this prblm almost 2 month . . . Plzzz Help me as soon as possible. . plzz help me My Cell no is 031 26758097 plzz do some thing sir g i will be thankful to you and plz mail me my prblm on my mail address .

  • Sir plz plz plz ye num “0313360969” din raat mere is num p “03123115326” mis cal de rha he plzz meri is se jan chhurai jaye. Pahle is ko itlaa di jaye phir agar na maane to plz is ko block kardiya jaye. To main buhat shukar guzar rahon ga.
    faqat aap ka customer.

  • I was paid RS 50 for updating netquin mobile anti virus. But i was not given any updates. Transation code is BURR5K. My number is 8765111476

  • sir .ecare ki service bohat zyada problim a raha hai zayada tar rondam key invaild kerta hia aor information erro deta hai plz is k liay kuch kam karein zong is best network

  • جناب عالی

    ھمارا ملک دو طرح کے ناخداوںپر مشتمل ھے۔

    جنکے اختیار میں ھمارا روزگار ھماری زندگی کی باگ دوڑ ھے۔ ایک جاگیردار ایک

    سرمایادار۔ جاگیردار کبھی نھی چاھتا کے اس کا غلام پڑھ لکھ کر سرماے دار

    کے پاس غلام بن جاے۔ اور سرماے دار اپنے ملازم کو کبھی نھی چاھتا کے وھ اس

    کی غلامی سے ّازاد ھو۔ سرمایادار کی غلامی اس کے پاس نوکری سے شروع ھو کر

    اس کی بنائ ھی اشیاء کی فروخت ( دکان داری) سب اس میں شامل ھے۔ٌا ج کے اس

    خط کا مقصد ایک فریاد ایک گزارش ھے۔ شایدا ٌٌپ ا سے شایع کردیں۔ اور شاید

    کوی درد دل رکھنے والا اسے پڑھ لے۔کیونکہ اس ملک میں مڈل کلاس اور لویر

    کلاس کی قسمت میں صرف گولی
    اور گالی لکھی ھے۔

    JANAB TAMAM

    MOBILE COMPANIES NA SMS KA ZARIAY CHOTAY BUSINESS KERNA WALAY JO APNEE

    PRODUCT KE SALE KA LIAY SMS MARKETING KERTA THAY US PA PABUNDI LAGADI

    HAY.

    MOBILE COMPANIES DIN MAIN KAI BAR APNAY PROMOTIONAL SMS CUSTOMERS KO SEND KERTI HAI KIA WOH SMS SPAM NAHE ?

    TV

    PROGRAMES NEWS PAPERS MA ANAY WALA ADVERTISE KIA CUSTOMER KE PERMISION

    SA ATA HAIN KIA WOH SPAM NAHE ? JUBKA PUBLIC TV PROGRAM ADD DAIKHNA KA

    LIA NAHEE DAIKHTI OR NEW PAPER NEWS READ KERNA KA LIA LAITEE HAY ADD

    READ KERNA KA LIA NAHEE

    MOBILE PA ANAY WALI CREDIT CARDS, HOUSE LOAN , CAR TRACKER OR

    DIFFERENT PRODUCTS KE COMPANIES KE ANAY WALI CALLS KIA CUSTOMER KE

    PERMIT ION SA ATI HAY KIA WOH SPAM NAHEE ?

    DOOR TO DOOR PRODUCT SALE JO BIG COMPANIES KERTI HAIN OR WITHOUT PERMISSION DOOR BELL BAJATI HAIN KIA WOH SPAM NAHEE ?

    NEWS TV CHANNELS NEWS ALERT SMS SEND KERTI HAIN KIA WOH SPAM NAHEE ?

    KIA US SA PUBLIC MAIN FRUSTRATION OR PSYCHOLOGY PROBLEM PAIDA NAHEE

    HOTI ?

    MOBILE COMPANIES KO YEH DUKH THAH KA UNKA CORPORATE SMS

    PACKAGE JO KAFI EXPENSIVE HAY CHUL NAHEE RAHA . USAY CHALANA KA LIAY

    UNHO NA YEH QANOON PASS KERWAYA .QANOON BANANAY WALAY WOH LOAG JINKO

    SIRF BIG COMPANIES KO SAVE KERNA THAH .

    IS LOW PRICE MARKETING SA BIG CHANNELS KO NEWS PAPERS KO OR MARKETING

    COMPANIES KO KAFI LOSS THAH OR CHOTAY CHOTAY BUSINESS KERNA WALA APNA

    AREA TOWN CITY SA BAHIR BUSINESS KERNA LUG GAY THAY JIS SA BIG COMPANIES

    KO KAFI DUKH THAH. KAY YEH KAMI KAMEEN MIDDLE CLASS OR LOWER CLASS

    LOAG HAMARAY MUQABLA MAIN ARAHA HAIN OR MARKETING COMPANIES KO ADD KUM

    MILNA KA LOSS.

    STOCK ECHANGE BROKERS HON YA SMALL COMPANIES APNA CUSTOMERS KO UPDATE RAKHNA KA LIAY SMS USE KERTI THEN

    SOLUTION
    AGER

    MOBILE COMPANIES CHAHAIN TO CUSTOMERS KO EASILY FRAUD SMS UNKNOWN SMS

    SA BACHA SAKTI HAIN ( SMS BLOCK SERVICE ) FREE SERVICE DA KA

    JO LOAG SMS KE SERVICE USE HE NAHE KERNA CHAHTAY UN KE SERVICE OFF KER KA

    JIN

    MOBILE CUSTOMERS KO KOI NUMBER TUNG KERTA HO IN KO MOBILE COMPANY YEH

    FREE FACILITY DAIN KA WOH KISI BHEE FRANCHISE JA KA INBOX MAIN WOH SMS

    COMPANY EMPLOYES KO SHOW KERAIN OR COMPANY USI WAQT US SMS SEND KERNA

    WALA KA NUMBER BLOCK KERDAY

    NOKIA KA SETS MAIN BUILT IN OPTION BHE HAY JIS SA KISI BHE NUMBER SA

    ANAY WALI CALLS OR SMS KO BLOCK KIA JA SAKTA HAY ( ADD TO SCREN LIST

    OPTION ) JIS SA JITNA CHAHAY NUMBERS KO BLOCK KIA JA SAKTA HAY

    AGER

    KUCH LOAG SMS KA ZARIAY FRAUD KERTA HAIN YA ISKA GHALUT USE KERTA HAIN

    TO KIA ISKA MATLUB US SERVICE KO BAND KERDIA JAY ? YA USAY AISA BANA DIA

    JAY KA KISI KAAM KE HE NA RAHAY

    AATAY MAIN NAMUK BRABER BURAI SA BACHNA KA LIA KIA SARAY AATAY KO NAMUK KA NAAM DA DIA JAY ?

    JIN SMALL BUSINESSMEN KA KAAM IS SMS KE WAJA SA CHALTA HAY YA UNKI ZARORAT HAY UNKO BHOOKA MAR DIA JAY ?

    FROM
    SMALL BUSINESS GROUP OF PAKISTAN

    plz forward to others

  • ASLAM O ALAIKUM
    MERA NAME MUHAMMAD ZUBAIR HE CONTACT NO:0333-9136899 HE
    E-MAIL:[email protected]
    JANAB ME PECHLE 3 MONTH SE APNI ZONG KI SIM UFON ME CHANG KAR RHA HO PPER ZONG CENTER WALE MERI REQUEST CANCLE KARDETE HE R MERA NO UFON ME CHANG NHI KRATE MEHBANI KAR K MERI REQUEST FORWORD KRE MER NO UFONE NETWORK ME CHANG KARDE MERI REQUEST CANCLE NA KRE BAL K FORWORD KARDE.
    JO NO UFONE ME CHANG KARNE HE
    0314-9444419
    THANKS
    ALLAH HAFIZ

  • Aslam o Alaikum

    Mera Name Muhammad Zubair He

    Contact: 0333-9136899

    Janab mene aj pir ufone se request forward ki he mehrbani kar k meri request cancel na kre r meri zong ki sim ufon me change karde.

    Jo Number Change karna he 0314-9444419

    Merbani kar k es request ko reject na kare r mera number ufon me chang karde.

    Thanks

  • i have a problem off network.there is no networkcoverage in outside pak gate and out side dehli gate multan city.plz repair this problem soon soon soon.

    • plz repair the problem in multan city off network.
      no network coverage no network coverage.nooooooooooooo network coverage.noooooo network coverage.

  • plz repair the problem in multan city off network.
    no network coverage no network coverage.nooooooooooooo network coverage.noooooo network coverage.

  • plz repair the problem in multan city off network.
    no network coverage no network coverage.nooooooooooooo network coverage.noooooo network coverage.
    plz repair this problem.plz repair this problem.plz repair this problem

  • This is a good effort but all departments should have some system for online complaints to save consumers time and money to visit offices and this will be rapid.

  • Aslam o Alaikum

    Mera Name Muhammad Zubair He

    Contact: 0333-9136899

    janab me 3 month se apni sim ufon me chang kar rha ho per chang nhi horha pls moje ufone network pe chang karde r moje zong se chutkara de de zong wale keht he k ye golden number he agar golden number he mene pese ada kie he Free me nhi mila plz mera number ufone change karde
    Me boht tang agia ho zong r ufon k chakar kathte Plz mera number chang karde.
    Is k bad me PTA me complaint kro ga r shaid batamizi pe ajao.
    jo Number Chang Karna he 0314-9444419
    Moje omed he ap mera complaint zaror forword kardoga r me omed karta ho is bar mera number zaror chang hojaiga.
    Thanks

  • intahai chawal network hai zong ka net to chalta hi ni ha or signal hai k ane ka nam hi ni lete fuc.. U zong

  • APNI KISI BHI ZONG SIM KA DATA YA CALL HISTORY KI MALOOMAT KY LIYE MERE NUMBER PER RABTA KAREN.
    RANA M&YASIR KHAN. Mob:0345-7879197

  • ye ap log nay kia kar diya hay jis waja say log zong par aye thay ap nay wohe pakg ko unlimitd ka bajye sirf 3 ghanty kar diya hay hum say ko ye offer bilkul manzor nahi hay ap ye offer hatey warna hum sab zong network ka boycott kar dea gy

  • Salam…!
    Sir, i belong to ibrahimzai valley of hangu district. Our valley is little far from hangu city almost it is 6 kilometers away. There is no network coverage of zong. What is your’s future planings for our valley? Are you coming here? We need here tower fixation for zong coverage. For this purpose i can alot to you my plot for tower. There is too much demand of zong network. Because people became sick to use other networks due to worst quality of voice and other packages of them. Poeples like zong. So i wish you come here. And work here to solve coverage problem.

  • plz kindy look over my requet that this number is disturbing me alot since to days so kindly block this number 03122889734 will be thankfull

  • i have waiting for about blank on my face book page ….please remove this as it is slowing everything down it takes forever to get bonuses or send request . thank you

  • Sir
    plz take action against this number +9203133061227 is Threading and disturbing me seriously so please sir take action against this number this number is disturbing us on our family number so we are force to use our number permanently due to certain reasons so we are unable to off number for few days or permanently.

  • sir g mere number pe msg late pohnchty hein aur ye problem her 2 maheenay baad ho jati hai aur jab tak mein complaint na kro tab tak solve ni hoti plz solve my problem as soon as possible.
    My Address: Manda Chowk thatah qureshi road tehsil o zila muzaffargarh, punjab
    My Number is 03126758097

  • 03146053202 my number.vvv bad service in chishtian distt bhawalnagar.no signals in my home indoor problum vv much so update this


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