In order to counter the rampant fraud calls within the banking industry, the State Bank of Pakistan (SBP) has set up… Read More
Punjab Has the Highest Number of Cyberbullying Cases: Report
According to the Digital Rights Foundation (DRF), based on the statistics collected via their Cyber Harassment Helpline, Punjab accounts for… Read More
Passport Fee Collection through MobiCash, IVR Helpline Launched
The government is focusing on facilitating customers by launching several services ranging from getting information in native language to home… Read More
A Screenshot is Worth a Thousand Words #Telenor #CustomerCare #Fail
I am not saying anything about Telenor’s customer support, instead I am just posting a screen-shot below that explains the miseries of a… Read More
Warid: Brand with the Service Character
Warid Telecom announces the complete revamp of its customer services helpline 321 and promotional IVR 100, said a press release… Read More
Zong Launches SMS Based Helpline
To welcome the New Year, Zong has launched SMS based customer support service to provide convenience to its customers. This… Read More
Poll: What is Your Average Wait Time for Helpline Calls?
We have seen PTA, in recent past, emphasizing much over the support of customers, in fact at one instance –… Read More
Ufone Increases Helpline Charges
After Telenor and Mobilink, it’s Ufone turn now, to increase the helpline charges. Following notice appeared in Dailies today, according… Read More
Warid Increases Helpline Call Charges by 50%
Warid Tel has increased its helpline call charges by 50 percent. From now onwards all calls made to Warid customer… Read More
Alert: Telenor to Charge Rs. 2 for Helpline Calls, Even More in fact!
Telenor, in an advertisement published recently, said that they will charge helpline calls at Rs. 2.39 including taxes, from April… Read More
Mobilink to Charge Rs. 2 for Every Helpline Call
Mobilink has announced that every call made to its helpline will be charged at Rs. 2 plus tax (Rs. 2.42… Read More
Mobile Policing Launched in Peshawar
Mobile policing (M-policing) has been launched in the Peshawar to combat terrorism and other heinous crimes through modern technology. Inspector… Read More
