Pak Suzuki Motor Company (PSMC) is being chastised yet again for selling an Alto with a misaligned bonnet fitting. Its photos have gone viral on social media, causing the company to face severe public backlash.
The photos show an Alto with a crooked bonnet placement. One side of the bonnet has huge gaps while the other side appears normal. The overall a-symmetrical fitting makes the car appear damaged.
In a Facebook post, the Alto customer stated:
Took me two yrs of planning and to accumulate money to buy my first ever car. Booked Alto VXR via bank and waited 6 months (delayed due to some operational issues) to get my hands on my first ever hard earned car on 11th October, 2022. I was excited and emotional at the same time because this is may be my first ever achievment and this is what I got from Suzuki Pakistan. There was no check and balance, quality assurance, quality check at the time of delivery. My mistake is that I did not check this issue at the time of recieving as its a brand new car (what could go wrong) but apparently this is a MANUFACTURING FAULT. The entire right side of the bonnet is off and disbalanced can be seen in pictures clearly.
Not the First Time
Suzuki Alto VXR costs almost Rs. 2 million brand new and is the company’s best-selling car. Yet, PSMC is frequently known to treat it as an afterthought in terms of quality control.
Earlier this year, PSMC sold an Alto with multicolored doors. The photos show an Alto with the front half colored bright gray, while the rear half is dark gray. Also, the company, once again, issued a recall for the 2019-2021 Alto over a suspected fuel filler neck fault.
The carmaker suspected that the part is prone to severe oxidation. The corrosion could cause fuel leakage, which can have dire consequences.
Interestingly, most of the quality control issues are found only in Suzuki Alto, yet, it remains Pakistan’s best-selling car. This has created a notion that PSMC is getting lazy due to Alto’s success, which warrants vigilance from buyers.
Pak suzuki be like “Jis ko bulana hai, bula lo”
If it remains best selling car even after repeated violation of Quality control. Then consumers are also at fault here.
As Long as people are giving them money they don’t care cu they know that even after all this bad press, next month Suzuki will top the charts again.
You r right. But the custumers have no options. Because suzuki car is reliable for karachi road. But car is too expensive.600 cc car is not more than 12k to 15k. I have wagon r beautiful car. Reliable in heavy rain.
Customers are at more fault than the company. Why customers select these vehicles? Why not reject while inspecting the vehicle before delivery? So they are selling CRAP & we are buying happily, making Suzuki best selling car.
Worst quality of finishing I used wagon R for six months all the doors were different from each other non aligned from the edges bonnet was also notaligned worst quality of paint layer in 2021/22 model
Its all about option. If customers have other option like in india. No one buy this teen dabba in price of million rupes.
Kaya Suzuki motor car time par delivery ho ge aghar late hai to katni latte hai ma nay alto vx book kavai hai
You are absolutely right. Just 4 days ago my Uncle came in this car. He bought it 6 months ago.
When I approached his car I noticed that the bonnet is not closed properly, I thought he might have forgotten it to close it properly. But When I pressed it down to close it I realized it is already closed and I check the other side that was properly closed with no gap. I thought this might be a design flaw of just his car but here after reading this article Now I know that the company is producing similar cars with that design flaw
I agree that gap is not Normal and needs to be fixed.
Note: I can’t believe I experienced this with his car and here I am after 4 days reading an article on this issue.
Good work. 👍
My support goes out to you brother. Be is a lesson that before taking delivery of your new car get it inspected first within showroom by either pakwheels inspection service or any other independent car inspection. Really feel bad for you bro.
As long as the issues are not comprising the security (just the cosmetic issues.) people are gonna buy it for its effecient mileage…
Same issue faced
It is our fault we take the delivery of this kind of vehicle. Email to pak suzuki and take that copy to consumer court.
Suzuki teen Dabba bewaqoof pakistani
Same issue of unfit bonnet with my alto
Stop buying s.h.i.t priced at 2 million PKR and everything will be fine.
Yes this look very bad . It’s seems Suzuki magnement have not make any quality control department from last 30 years
Yes same problem I faced, right side of bonnet is not in proper fitting. Same fuel lid is also not doing work properly. One more problem that vehicle front bumper ASLO not in proper fitting.
bhai agar ao itna invest krrahe to research krlo market dekh ao quality check krlo, like how can you drop your hard earned money without even checking that the product which u r going to buy is gonna suck.
In 2016, we bought suzuki wagon R, previously we used mehran thrice and alto once,
But what we recieved is a mess, we claimed the same things at the time of delivery, the doors, the bonnet were not alligned properly yet it has DELIVERY OK sticker already placed, when we asked the showroom they said it will be fixed on 1000km inspection, again we faced problems, the car has WHEEL ALLIGENMENT issues till date and was on 1000km as well, the GARGERY just BROKE DOWN on middle of road in 2017, the AC stopped cooling in 2017 (it was replaced by company after me fighting and shouting against them and asking them to take back my car and we will meet in court), their fixed AC again got expired in 2018, we again had to replace it from outside, the GEAR CABLE BROKE DOWN in 2017, the CLUTCH PLATE stopped working in 2017, All the tyres were in very bad condition in 2017 (15000km), all things were happening every now and then in 2017, according to company, we had 3 times alignment from company, they could not allign it, asking to buy new tyres, we bought new tyres, they still were not able to allign the wheels, what we were getting from COMPANY is HEAVY BILLS every now and then, and MIST WIERD thing is VERY LITTLE SMALL PARTS OF CAR just getting theft after you receive your car after inspection and car wash and oil change, those parts like water bottle cap, bonnet stand hook, etc,
After the warranty expired, I stooped having anything done from SUZUKI, because every part example back lights ( we bought original lights @Rs. 4000 pair) company price were Rs. 32000 then, the side mirror bracket we bought original @ Rs. 1000, company price were Rs. 16000 then.
AC we had original WAGON R COOLING COIL and ORIGINAL HONDA LIFE COMPRESSOR installed in place, with gas and all fitting and labour @ Rs. 18000, the company were asking Rs. 65000 with no warranty, GEAR CABLE we got @ Rs.1500 , company price was Rs.17000 then, the GARDERY we got @ Rs. 20000, although other cars GARDERY is @Rs.5000, but the company were asking Rs.52000 then…
From SUZUKI, we never expected such thing, we still are using WAGON R, because we faced and replaced everything…
ہم بذات خود باندر قوم ہیں اور لعنت زدہ بد دماغ بھی جو کوڑا خریدتے ہیں
Yes the same issue exists in wagnor also.
If court fines Suzuki in billions, it will make quality cars
Why d people’s purchase suzuki car in such a huge amount?
Move to other options
اس مافیا نے کرپٹ حکمرانوں اور بیوروکریٹ کے زیر سایہ کوئی آپشن نہیں رہنے دیا
03457244967
Lalchion ka sheher ho to
THUG bhoka NAHI sothay
پاکستانی کرپٹ بیوروکریسی کے زیر سایہ ایسا ہوتا رہے گا
I face same problem my new Alto vxl