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Vehicle Registration Cards Will Be Delayed By Up to a Month: Punjab Excise

The Punjab Excise Department has explained the reason behind the late deliveries of smart registration cards. Earlier, many citizens complained of not getting their cards despite applying for them weeks ago.

In an official statement, the provincial Excise Department said that the tendering process has delayed the delivery of cards. However, it assured that the uninterrupted delivery of cards will resume in three to four weeks.

Furthermore, the Excise Department also apologized to the citizens for the inconvenience caused by the delays and expressed their commitment to resolving the issues promptly.

Previously, the department stopped making smart cards for cars and bikes after the company responsible for the production halted its operations.

The department had also issued a late tender, however, the progress beyond the technical bid phase didn’t progress smoothly. Back then, the department was facing a backlog of 2.5 million number plates and it explored different options, such as introducing virtual cards, to address the situation.

In another major announcement recently, the Excise department announced initiating a doorstep service for the registration of cars and bikes. All you have to do is book an appointment via the Punjab Information Technology Board’s helpline at 080008786.

A representative of the department will arrive at your doorstep and the entire process will be completed on the spot.


  • I have registered my bike back in 2021. I have Yamaha YB125Z. I have received smart card after few days of submission of application via courier.

    “But I haven’t received file and number plates yet”. I heard there is an issue regarding backlog of number plates.

    My question is Will I received “my file” or it will be retain by the department?

      • I tried to contact them via their phone number but they didn’t respond.

        I asked almost 4 to 5 friends of mine about it that whether they have received their bike registration files. But they also haven’t received yet.

        I think its time to visit Rawalpindi excise office.

    • no plate project pending for bid ..and file is your property excise is responsible to delivery for file after scanning process, wait further please

  • Main ne gaari apne naam krwaee hai 15..20 din pehlay hue hai meray naam ..us ka card kb tk deliver ho ga .. Aur agr card address py deliver na ho ya hum Ghar na hun us waqt to card kahan say mil skta hai humain?

    • 1st concerned nearly excise office for verifcation of vehicle, after vehicle physical verification you card ready for printing, and deliverd with in 1 month you cnic Address if you not received your card then track with GPO tracking no or concerning near excise office

  • I have bought Suzuki swift car LEC-10-7896 and transfered to my name in the month of june,2023 and further applied for smart card and card not received still now

  • میں نے 125 بائیک اپنے نام ٹرانسفر کرائی تھی 5 اگست 2023 کو لاہور سے نام تو ہو گیا تھا مگر سمارٹ کاڑد نہیں ملا ابھی تک کوئی معلومات ہے کیوں نہیں بن رہہں ہیں

  • AOA Sir august 2023 submitt a smart card application but until progress m araha h lef-08-7740 at least 3month ho gay h kindly issue resolved.

  • I’m the owner of my car since 6 months earlier but Smart card is still pending and no any information or response from Excise department of Punjab Pakistan.


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